Portal Basics & Troubleshooting
For every new client you must create a Customer
In order to create an affiliate link, you can do one of two things. You can create an affiliate link for a variety of events or a specific event.
Creating A Link For A Range Of Events
Creating A Link For A Specific Event
You can manage all of customers orders.
When viewing inventory for an event, you have the ability to select your section and seats.
The tickets will generally be available for download within 1 business day after receiving order confirmation. For some events, the tickets may not yet be available or even printed - e.g. before the season starts - these tickets will be uploaded when made available by the venue and in time for the traveler to gain entry to the event.
Tickets come through Ticket Evolution's network of verified and trusted ticket providers who range from venue partners to indivuals with direct ties to performers.
Events 365 offers tickets to many international events ranging from annual sporting events, world tours, European soccer, and more!
Should the event require physical tickets, your clients will have a few options for when and how to obtain them.
These are your "old school" ticket stubs! Yes, some venues still use these. We generally ship these tickets directly to the address specified at checkout OR if there is not enough time to ship, we will arrange for the tickets to be picked up locally (see local pickup below).
These tickets are delivered electronically but must be printed out on paper before you arrive at the venue. Please print them out as some venues do not allow access to the event even if you show them the copy on your smartphone. There are two types of Print at Home Tickets:
This is a new type of ticket generated by Ticketmaster. They are the newest and safest ticket standard in the industry. These tickets must be displayed on a mobile device in order to gain entry to an event. No paper waste here! We can deliver these tickets to you in one of 3 ways:
This is a new type of ticket started by Flash Seats. Just like the Ticketmaster technology, this format is the newest and safest ticket standard in the industry. These tickets must be displayed on a mobile device in order to gain entry to an event. No paper waste here! We can deliver these tickets to you via Flash Transfer!
This type of ticket is stored on a card (similar to a credit card but one that only stores tickets, not money). Swiping this card in line at the venue either gives you automatic access, or a stub to be presented at a secondary entrance to the venue. This card can be accessed in a few ways:
When there is not enough time to ship the tickets to you, or when the tickets are only available for pickup, we will arrange a pickup at or near the venue, on the day of the event. Depending on the type of event, you will pick up either wristbands (standard for music festivals), tickets stored on cards, or paper tickets. So how does it work?
The tickets will be held at the venue’s official Will Call pickup window. The person picking up the tickets must provide photo ID to confirm that they are the person whose name was provided when the order was placed. We may contact you to verify the name for Will Call.
Customers placed on a guest list will not actually receive any tickets, so these are not tickets per se. You will receive instructions on where you can obtain guest list access for your event, typically at one of the entrances to the venue. Ensure that the contact information/name you provided at checkout matches that of the person trying to gain access. If a different person than the person that placed the order is attending, please contact us and we will update that information on your behalf.
Your commission will be added up at the end of each month, and a check will be sent to the address you provided us with when we created your agency or we will send an ACH transfer.
Based on your agreed percentage with Events 365, your commission is based on the subtotal amount on the “Create Order Page”.
You can easily search for Events at a specific Airport Code, Venue, Performer and/or Date.
When viewing inventory for an event, you have the ability to look up tickets while using an Interactive Seating Chart.
In order to search by Category simply log into the Events 365 Booking Portal and look at the search tool. You will notice that a new section has been added under Airport Code. The Event Category search allows you to categorize all the events into four sections: Sports, Concerts, Theatre and Special Events.
The new Events Category tool works best when you search an Airport Code and a Date Range. Use the Generate Affiliate link button and let your clients choose what type of event they want to participate in when they are traveling.